Google Nest Community

SteveBlanchard · 05-06-2022

I am trying to connect my new Protect. I scan the QR code, say it will be installed in my Hallway. Then it tries to connect to an existing Nest Thermostat for assistance and fails with an error P013(4096). There is no alternative way of installing th...

SteveBlanchard · 05-16-2022

Yes. A pain, but it got the job done.

SteveBlanchard · 05-08-2022

Thanks, WES. I removed all devices from my account and then added the Protect first. It installed okay. I then reinstalled my three cameras and my two thermostats, all without incident. Everything is working okay.

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Can’t connect my new (and first) Protect. Other Nest products are working fine.

Re: Can’t connect my new (and first) Protect. Other Nest products are working fine.

Re: Can’t connect my new (and first) Protect. Other Nest products are working fine.