Google Nest Community

letolkki · 03-20-2026

Device: Google Nest WiFi Hub H2D, Software 14150.883.17 ISP: Verizon Home Internet (fixed wireless, CGNAT) Case: 7-9057000040939Summary of problem: All three mesh WiFi points went offline simultaneously on February 25, 2026. Since then no points can ...

letolkki · 05-17-2022

Would like to replace with nest learning thermostat. Is OT1 and OT2 incompatible with the Nest Learning thermostat?

letolkki · 04-09-2026

Yep that worked for me. Mega thanks! Never would have considered that change.

letolkki · 04-09-2026

Resolved! Huge thank you to stevegoulet for finding the fix.The Fix: Google Home app → WiFi → Settings → Advanced Networking → DNS → change from Automatic to ISPThat's it. After weeks of fighting with Google support, two Hub replacements, and months ...

letolkki · 04-09-2026

I understand the frustration — I've been dealing with this since February 25th. The good news is Google engineering has officially acknowledged the issue on case 7-9057000040939 and confirmed they are actively working on a fix. No timeframe given but...

letolkki · 03-31-2026

Some work is being done for this problem. Here is a portion of an email I received from Google Tech Support: Hello,We sincerely appreciate your cooperation throughout the troubleshooting process and for sharing your suggestions. I wanted to provide y...

letolkki · 03-24-2026

Thanks for responding! Can you share the following so we can build a stronger case:1. What is your ISP?2. Did your mesh points all go offline suddenly at the same time?3. Did it happen after an automatic update?4. Can you run this in a browser while ...

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Hub stuck in groupRole: none and blockingUpdate: 1 — mesh points cannot join — backend provisioning

thermostat compatability with my current wiring picture

Re: Hub stuck in groupRole: none and blockingUpdate: 1 — mesh points cannot join — backend provision

Re: Hub stuck in groupRole: none and blockingUpdate: 1 — mesh points cannot join — backend provision

Re: Hub stuck in groupRole: none and blockingUpdate: 1 — mesh points cannot join — backend provision

Re: Hub stuck in groupRole: none and blockingUpdate: 1 — mesh points cannot join — backend provision

Re: Hub stuck in groupRole: none and blockingUpdate: 1 — mesh points cannot join — backend provision