Hi Frances, Thank you for your reply. As yet I haven't received any help
from the support team. All that has happened is that I get an email each
time someone posts on this page. Please advise what support Google is
giving us. All I can see is lots a...
The same thing has happened to my Google home today. The screen is stuck
on grey with a letter G even after a factory reset. Please advise what I
can do. Thanks, Natalie
