Google Nest Community

Dear frances,pls do not note this case is solved, it's not.It can be useful if you go direct to a workable solution. thanks.

My Nest Hub (first generation I guess) will no longer boot. It goes to a blank gray screen after displaying the Google "G" in the center of the screen. Resetting, by holding the up and down volume buttons, does not work. Unplugging for an extended pe...