Google Nest Community

I checked the Device Information screen in the Home app this morning and it shows I'm now on 1.1-11. Not sure when it updated or why it finally did.

Enough with the months of zero progress resolving this. We need someone to actually put in an internal support ticket at Google so a software developer or server admin can work with someone here to debug and monitor to see what is actually being sent...

My thermostat is also stuck on firmware version 1.1-9.Not sure where the 3.7 volt requirement comes from. These thermostats come with two AAA backup batteries that are only capable of 3.0 volts total when new. The Settings screen my the unit shows ba...