Here is a chat dump that fixes the problem - I've bolded the issue and
the solution, other back and forth is there for context (for
edification): I have had some issues connecting cam3:21 PMTI am sorry
for the trouble caused. I will surely help you w...
My son discovered that you CANNOT set up the camera on a google home
account that is owned by a workspace (ie a paid account) - it must be a
personal gmail account. I then tried to set up a Nest account using a
personal email (you can't set up a Nest...
1.5 hours and nothing works. I asked for a refund. I think there is a
cheaper camera option that has better (longer than 3 hours) video
retention. I'm getting rid of these and going to them. This has been a
very tedious experience.
I have been on chat with the google bots for the last hour - tried a
number of fundamental things, like restarting bluetooth, wifi, and
factory resetting the unit itself. None worked. Have been upgraded now
to a 'specialist'. I'll report back once do...