Hi there,The thermostat itself can be reset and should pick up WiFi.On
the heatlink have you tried putting power via the micro USB port? I did
that and the light came on, but its not enough to reset the heatlink.
From looking around online the defect...
Hi,Thanks for coming back to me. Unfortunately the online response was
pretty slow, so I contacted your team by phone and after some
discussions they were able to help. I have been sent a replacement
thermostat which I am in the process of having ins...
And me please. Same issue, H71 error code, heatlink has no lights or
power so we have no heating or hot water. I've turned the power off and
on, no fuse issue and the boiler is powered up fine. Pressed the nest
button for 20-30 seconds and no respons...
