Google Nest Community

Steve, I was able to do a Chat with Google Nest support from this link https://support.google.com/googlenest/gethelp Try this and see if it works for you too.

Since the smoke detector is still within the warranty and we cannot get any action, I will be filing a complaint soon with the BBB.

Well that sucks! Thanks for the update Steve and I may be joining you on that path 

I have a faulty protect i purchased 3/4/21, the sensor is saying it is dirty but it is not. I purchased this directly from Google, how to I get it replaced?