Google Nest Community

whiterockchurch · 06-12-2022

Hey, we have many nest thermostats in our church. However, seems like they will only cool when someone stands in front of thermostat. It shows its cooling but won't actually be running until I walk in front of it. I've turned off everything I can thi...

whiterockchurch · 06-02-2023

Hey, we actually just figured it out a couple weeks ago. the AC guy found that we were missing a common wire so he used another wire in its place. The downside is that we can't use the fan in the units but for our church it wasn't a big deal. the mai...

whiterockchurch · 09-08-2022

still messed up. just yesterday the thermostat sends me an email saying there is an urgent cooling issue because the room isn't cooling down even though the thermostat is blue and says its running but it will not activate the condenser until someone ...

whiterockchurch · 08-24-2022

yes we still need help. thermostat still behaving the same way. doesn't matter how we turn it on (app or manual) if the nest doesn't think anyone is in the room it will stop cooling. Even though on the nest it shows its trying to cool.

whiterockchurch · 08-12-2022

so i turned off the wake on approach and it wouldn't start cooling until i physically pushed on the thermostat to wake it up. It's almost like if the thermostat display is off then it won't cool. I turned the wake on approach back on and it started c...

whiterockchurch · 08-09-2022

7-4036000032735 is the case number. I will go to the church right now to see about turning off the wake on approach. thx

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