*Nod*FWIW, I’m /still/ in the same boat. I’ve yet to hear from anyone on
the team to confirm that they understand the issue, to help debug, or
really — any other contact at all after following @GarrettDS’s
recommendation to submit diagnostics. I appr...
Thanks @GarrettDS. While I'll definitely give that a try, I'll mention
that the link provided above steers folks to submit app logs from the
Google Home app -- not the Nest app. I'm just guessing here, but suspect
this isn't going to have logs for th...
Thanks @GarrettDS for the reply. Indeed, this still happens. I mentioned
below a number of steps I've taken -- signing out/in, reinstalling the
app. Note that this repro's across two different devices, so does not
appear device specific. Nor does it ...
For the past few months, I've been seeing very reliable drops in
connection when using the iOS mobile apps. Clicking on a camera followed
by a few seconds later it dropping connection with the "There was a
problem connecting to the Nest service. Try ...
I'm continually seeing the same issue from the mobile app. Unclear if
it's related to my configuration -- but worth calling out that I have
multiple houses (each with a Nest Hello, one with a secondary Outdoor
cam, both contain additional Protects). ...
