Google Nest Community

I understand that these fixes take time, but the responses from the community specialists are coming across as very generic bread and butter messages. Working in customer service myself I can recognise this type of response a mile away. A bit more tr...

Both of my nest hubs are now doing the same thing, except the only menu item it shows is the clock.  

Thanks for that link. It seems to be the same issue that you are having. I will add my comments to your post.

A couple of weeks ago I got a notification on my phone from Google advising me to touch the right side of my nest hub screen to access the menus. Ever since I got that notification the display occasionally freezes the temperature disappears from the ...