Thanks for the information. I will not waste my time following up with
support at this point. I did finally do the disconnect test and
thermostat had no trouble keeping charge. I have since done a full reset
(again) removing both the thermostat and s...
I recently contacted Google support (chat) and we did a bit of
troubleshooting (resetting, checking wires, etc.). We also checked all
the individual voltages and everything were within proper parameters.
The last step they did was to allow them acces...
I am having the exact same experience. After several years of issue-free
operation, I suddenly now keep getting low battery warnings. I agree
with others that a software update caused this and can only hope a new
update will address it. I also need t...