I have dealt with poor customer service like this before, and am sorry
you have to deal with it. This is my recommendation:Call back. Explain
what's happening (I know how frustrating that is) and ask the agent you
are on the lhone with to send you an...
As newer phones are put on the market, the manufacturers (Apple in your
case) can't allow updates for older phones. Newer apps require
technology that didnt exist when that phone was developed, or that the
device can't support. Since Apple is current...