Comcast worked in area all day; no internet until 5PM. TV, landline,
devices all connected now. Nest camera still says offline. How do I (75
year old woman) get it back online?
thanks for asking. My neighbor came over & showed me how to pull the
camera off its magnetic mount. He pushed the reset button, I recharged
the battery, & just like that it was lights, camera, action!
no I have to wait 2 weeks for the Geek guy to come out . I can barely
reach to the top of my nest camera & can’t feel anything like a restart
button. The unit is jammed against the soffit & I can’t go up on a
ladder. I’ll just wait for my appointment...