Google Nest Community

Thanks for checking. We put the router and modem on a battery backup/UPS to try to prevent the surges that seem to trigger the issue. So far so good.

I got my problem resolved with a Google tech and our ISP, but it was a struggle. Next time this happens my first request will be for our ISP to reprovision our modem. That seemed to be the magic bullet.

We are having the exact same problem.