I signed out. Then back in again. And it worked! Amazing! When you pay
for a product, please, set your expectations low - do not expect the
service you paid for. Or... Anyone to support your problem properly.
I am also having this problem. I have subscribed. It is an active
subscription. But I don't have any of the frills to actually use the
subscription I am paying for. Another Google mess. Probably linked to
having multiple accounts in a house (who'd th...