Hi BrendaThanks for the info! Due to the age of our lock, we would not
be eligible for a refund. We were FINALLY able to pair our lock with the
Nest connect and it is working again.
@Brad that is where the Nest Connect is. It doesn’t connect to any other
channel. It is the only device connected to that network. The issue is
not the router, wifi or network. The issue is in the Nest app. I have an
open case ID with Google suoport....
Hi JT ever since the app update 5.69.0.3 last month, we have not been
able to connect our lock to our Nest Connect in the app (mentioned in
another forum). I keep being asked to try steps to pair the lock which
we have tried (multiple times). I firml...