Feedback I got from support———You can clear some cache on the cloud
server by disabling-enabling the Nest Wifi cloud services. Home app >
Wifi icon > Settings > Privacy settings > toggle off and on the Nest
Wifi cloud services. also pause and unpause...
I am now experiencing the same issue. I have a Mac so I can’t run the
rogue detection software (am also very unfamiliar with all of the
terminology anyway.)using the guest network works for me but I’d
obviously like to resolve the issue stillearlier ...