Google Nest Community

LizzyB70 · 10-02-2022

Hi!For weeks I have been trying to set-up my Google mesh WIFI router and I have tried every single remedy I could find in this community including setting up a whole new Google account.iiNet, my ISP, have been next to useless in their support, despit...

LizzyB70 · 10-14-2022

Hi @olavrb Also confirming that I am on NBN100, it's the tier below the iiNet Superfast (210Mbps) and iiNet Ultrafast (450Mbps) so is excluded from high-speed group

LizzyB70 · 10-14-2022

Thank you @olavrb, I will check out your recommendations above over the weekend!Re iiNet they've said to me that there was a compatibility issue previously with Google Nest WiFi but supposedly firmware updates have mitigated those issues and they act...

LizzyB70 · 10-11-2022

Hi Mel!Thank you again for coming back to me!I completed the steps suggested above including the factory reset. The factory reset seems to have helped progress things as instead of the immediate "problem connecting to cloud it starts a connection pro...

LizzyB70 · 10-08-2022

Thanks Mel!Still no go unfortunately. I have tried to set up using my normal iPhone, an old iPhone as well as an iPad. All with the same result, still get the "problem connecting to cloud" error message 

LizzyB70 · 10-08-2022

Hello!Thank you for your response once more!I connected it the way that the set-up video shows. I have tried to set-up using an iPad and an old iPhone along with my normal iPhone with the same result each time I don't own an Android device unfortunat...

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