Google Nest Community

andreaalu · 08-29-2022

My Nest Guard keeps going offline. When I restart pressing and holding the 5 key, it goes back online for a couple of hours, and then goes back offline. I assume this is associated with the message we received about the Hub Max update, but I tried to...

andreaalu · 09-09-2022

Thanks Brad for checking in. Since I moved the nest guard very close to the router and reset it, the system works well. I now moved the Guard in its original location near my entrance door, and it still works. It seems the Hub Max update had triggere...

andreaalu · 09-02-2022

Thank you, I am not sure we are talking about the same issue. My hub max works fine, it is the nest guard and nest lock that keep going offline. When I reset the nest guard, it goes online, but it does not last long, after a couple of hours it is bac...

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Nest Guard keeps going offline

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