I was adding onto another member's post to further describe the issue
that somewhere in the background the videos do load. So, yes, that part
works in my experience. You just can't see the options to select a
video. Thought this might be more product...
If your team has identified the issue and still can't fix it after weeks
/ months why don't you share what you have identified with the
community. Maybe they can.
But when you say, "play #3" it will play a video that is not shown on
the screen so it seems like everything still works except for the proper
interface.