Google Nest Community

LPA · 12-17-2024

Since the October 17th update I am unable to connect the IOTAS Home app to Google Home using the Works with Google process. The IOTAS Home app shows it has linked with Google but the connection fails in Google Home with an unable to reach IOTAS Home ...

LPA · 02-03-2025

Since when did the issue start? Several Months ago.What mobile device are you using to set up your devices? Google Pixel 8a How many Google Mini speakers do you have? 6How many Nest Hubs do you have? 1Is your Google Home app up to date? Yes, Version ...

LPA · 01-29-2025

I also have this issue on 3 of my 5 devices.

LPA · 01-28-2025

Jill, I logged out of Home and IOTAS, I then created a whole new Home in the Google Home app,.The same exact issue occurred when trying to link to IOTAs Home. I anxiously await an answer. The IOTAS Home app was updated today, but the update didn't re...

LPA · 01-13-2025

Jillg, more interesting info. Under settings on my Pixel 8A Connected Services it shows IOTAS Home as a connected Service. See Screenshot.

LPA · 01-07-2025

JillG, IOTAS is aware of the issue but is not responding or updating us. I did discover today that in October when this issue started IOTAS updated the internet address that we connect to them in the Residential Portal App. The new Address is residen...

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