Google Nest Community

I would love to be able to regain access to my original account; however, no longer have access to the phone number associated with 2-factor authentication. Can you help?

I have the same issue. Surely there has got to be an alternative rather than resetting your entire account with a completely different e-Mail address just because we're unable to update our phone number.

This is so frustrating that Google cannot figure out how to allow changes to the telephone number. I've got the same issue. Come one Google this shouldn't be rocket science. Even after I told the representative all details he needed to verify who I w...