Just an update. After a couple hours on the phone with Google support,
we fully reset everything including removing the coaxial cable from the
modem (hadn't done that before), then called Spectrum together to have
them do some sort of reset on their ...
How do I find out the firmware version if I can't set up the device
(because it won't connect to the internet). I just moved to a new
apartment where Spectrum is the only option, and I'm having the same
issue. My router is connected directly to the m...