Google Nest Community

jaapvisser2001 · 09-13-2022

Hello, I have a new Credit Card. But when I enter all the new Credit Card details in the NEST app (Android or via any web browser) and press 'SAVE' then just nothing happens. I log-in to https://store.nest.com/ and press 'Billing Info'. Then I click ...

jaapvisser2001 · 10-14-2022

Funny reaction. My Nest camera should indeed have Google Assistance. But it has never worked from the beginning.I do not even try to solve that issue via Nest/Google support though. Many people before me reported that issue. Never a solution. (Sounds...

jaapvisser2001 · 10-14-2022

I already migrated a few years ago from Nest to Google.But now it seems they are pushing to "upgrade" to 2nd generation Aware subscriptions. (No priority to solve 1st generation Aware issues anymore.)

jaapvisser2001 · 10-11-2022

He JT, the call was legit.I first filled a digital form from Google/Nest. Then they called me back. Explained everything. Later received a mail with their 'solution': a link to the (real) Nest store where you can update your Payment Methods. Explain...

jaapvisser2001 · 10-11-2022

Not sure how many people still have a first generation Aware subscription. And only customers with new (foreign?) MasterCards will have this issue. So for sure more than 2 people will have the issue, but not that many... 

jaapvisser2001 · 10-11-2022

I received a call from them (from Spain) a few weeks ago.Their 'solution': Hello, here is a link to the location where you can update your Payment Method. (WTF!!!)

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Cannot add new Payment Method for Nest Aware - 1st generation

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