Google Nest Community

GeoffreyJohn · 09-13-2022

Hello, my second attempt to posting on here, 1st failed from user error.Needing help please in reconnecting my Nest Hub Max 698F at my home after a factory reset (numerous attempts) I am the original owner purchaser of the hub max, installed and used...

GeoffreyJohn · 09-26-2022

Hi Princess, Have been talking to Arnold at Google Support online. We tried troubleshooting yesterday 26 Sept 22 but the issue remained unresolved to date. He was going to accelerate the issue and get back to me.I am awaiting his reply.Regards Geoff

GeoffreyJohn · 09-21-2022

Hi Princess,Not sure if my email reply to you actually went as I got a bounced msg? Now realise must reply through this page and not the email.Nevermind, thought I better reply on here to ensure it gets back to you. I have tried a factory reset on my...

GeoffreyJohn · 09-20-2022

Hello, thanks for replying. I have tried the suggestions and still cannot rejoin my Hub Max to my home account.I have tried factory reset, deleting my Home app and reinstalling, and tried a different phone. Even gone into my Google account and delete...

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