Google Nest Community

I actually got a hold of customer support, went through troubleshooting, sent video, sent info, etc. Was told that I could receive a replacement regardless of warranty status, and then yesterday received an email that unfortunately I could not becaus...

I was just told by google customer service that I am out of luck because my device is out of warranty. That's very disappointing being as it is clearly a known issue that many people here (and other forums) are having. If google is able to brick a de...

Same issue here. I've tried all the reboot options at least a dozen times. Stuck on white 'G' screen with no functionality.