Google Nest Community

I just spent an hour on the phone doing all the hard resets. Assuming your next connect and lock work correctly, I got everything to pair with the app but I had to create a second home on my nest account just for the lock (I called the home "lock"). ...

My Yale lock still won’t sync with the app. My Nest connect works and they seem to be talking but when I hold the blue button on the lock to add to the app it fails every time. Like I said I had the lock for about 5 months and it worked but for the l...

Thanks Brad. I tried all of these previously and none helped. Really seems like the update messed up the Yale lock. Hoping you guys figure it out instead of giving this same response to everyone that does nothing but waste time. Thanks

Same here. Have only had mine for about 5 months but no issues until this last Thursday evening (9/25) it went offline randomly. Did a factory reset, checked all my Wi-Fi connections, nest connect restart. Nothing has worked. The lock will not sync w...