I have two Nest thermostats in my home that have been working fine for
months. One of the two has lost connectivity and cannot find any
internet connections or the hot spot on my phone. The other thermostat
is still connected to the network and opera...
After reading others responses to the same issues on the Forum, I
contacted Nest Thermostat Customer Support. Within 45 minutes they
confirmed the issue was hardware related and actions were completed to
send me a replacement unit.