I successfully contacted google at 1-855469-6378. I wasn't on hold very
long at all. I knew my thermostat was well out of warranty but expressed
that I was familiar with the widespread wifi issues these devices were
having. The agreed to a replacemen...
I have the same problem with one of my Nest Thermostats. Ran through all
the troubleshooting multiple times and even made sure there was nothing
interfering with the Wifi signal. No other devices in our home are
having connectivity issues