mk90807,I am sorry to report your lock may not be repairable. As an
update to my original post, I contacted nest x yale support. They did
great job of talking me through the reset process and they even had me
take video's of the the lock malfunctioni...
After a couple years of the lock working wonderfully I now am
experiencing the same thing. Tried everything that JohnF tried. Starting
to get frustrated and the lack of technical support is starting to
reveal a serious flaw in Google nest products. I...
