Google Nest Community

NestUser36 · 10-11-2022

When I download a video clip to my device, there is no audio. I have set my max recording time to 1 minute in my settings. However, the downloaded video clip in question is 1 minute and 30 seconds long. There IS audio while watching this clip on the ...

NestUser36 · 10-11-2022

Thanks for the tip! We'll see if Google will provide a better solution, since this an issue on their end.

NestUser36 · 10-11-2022

I do not have Nest Aware Plus. I just have the standard Nest Aware subscription. I wish the app would just allow audio even if the recording exceeded the amount of time set in the settings. Or, when downloading the video onto my device it would only ...

NestUser36 · 10-11-2022

I am in the United States of America. Also, I contacted a nest technician and they can’t figure out how to fix the bug. Not sure if there’s a fix or if I will be stuck with video with no audio. Not sure why they would let us watch a video with sound ...

NestUser36 · 10-11-2022

I've changed it to 3 minutes now. Something occurred on my camera that I now need the recording. It's vital that I download the video clip with audio. If my settings was set to a max recording of 1 minute, I should be able to download a 1 minute vide...

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Nest Cam - No audio when video recordings are downloaded to device

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Re: Nest Cam - No audio when video recordings are downloaded to device

Re: Nest Cam - No audio when video recordings are downloaded to device

Re: Nest Cam - No audio when video recordings are downloaded to device