Google Nest Community

DaveH · 10-21-2021

Nest app will not remain open on my Galaxy S21 5G phone. It momentarily opens (I see my address) then the error: "There was a problem connecting to the Nest service. Try again in a few minutes." I've reinstalled the app, updated and rebooted the phon...

DaveH · 10-25-2021

Jake, thanks for following up. The solution I noted above allowed me to log onto the Nest app and complete the Nest Protect configuration. I haven't had further problems.Ashepherdson, thanks for your help as well. I tried to work through Google suppo...

DaveH · 10-21-2021

The solution for me was to log onto the Nest app from my Microsoft laptop device instead of my Android phone. Once logged on, I could remove the 5 expired devices from the account. I could then log on to the Nest app from my Android phone and configu...

DaveH · 10-21-2021

I get the same response after applying the Reset App Preferences solution. There is a momentary opening but then the error message.I can open the Nest app on my Microsoft Surface Pro 7. When I try to add a device it tells me that additions can only b...

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