Google Nest Community

I complete the form a few days ago. I received an email with a case # , indicating that the solution would be to reset the Nest to factory settings.

I have a Nest Learning thermostat. I have tried every suggestion given in this community forum to no avail. The time is still 4 hours ahead of time, although the Nest app and Google Home have the correct address and zip code.

I have the same problem. The Nest app and Google Home have the correct address and zipcode. The time is not updating automatically. I have tried updating address, restart, update apps, etc. Nothing works. I go to settings, time/date, change the time,...