https://support.google.com/googlenest/gethelpI used this and was able to
get routed to the right person eventually. You might have to get
shuffled around to other people to help, but this is the only route I
found. A lot of the support redirects to p...
Haven't had any communication from the support team, but I was able to
successfully access my account on the app just now. Not sure if they did
something and I just haven't heard from them, or if it was a fluke and
everything is fine again.
Chatted with support - they were unable to fix it. A ticket was opened
for the team to investigate. I'll keep this thread updated with any
resolutions.