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rkowalew
Community Member
since
11-01-2022
11-16-2022
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About rkowalew
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Arte app - video content shows black. Sound is ok.
11-01-2022
On new Chromecast HD, in Arte tv app, all video content shows black. Associated sound plays ok.All other apps (netflix, hbo) video content plays ok.
Re: Arte app - video content shows black. Sound is ok.
11-14-2022
Hi Jeran,Arte asked for additional info.I will let you know the results.regardsRobert
Re: Arte app - video content shows black. Sound is ok.
11-09-2022
Hi Jeran,all other apps are OK. I already contacted Arte support and waiting for some advice.regards,Robert
Re: Arte app - video content shows black. Sound is ok.
11-08-2022
Hi Jeran,This is the new Chromecast HD 2022 and its system is updated (version 220621.13).I tried all you advised: app caches cleared, app reinstalled but the problem persists.Thanks and best regards,Robert
