I ended up reaching out to Google support and they sent me another puck.
This one has 4 cables coming out of it (2 for the trans and front wires
and two that connect to the trans and front terminals. This one worked.
Hey @LindaR0902 how did it work out with the new puck? I just got off
chat with a representative that stated the chime connector is necessary
but my chime only works without it. I have a 16VAC 10 VA transformer.
Please let us know how your testing we...