Well, what do you know?? My usage history came back on 1st April. And it
wasn't an April Fool joke because it has been working absolutely
perfectly ever since. I didn't change a thing.
Its been going on for years, not just months. It would appear that
Google has no inclination to fix it. If you have the time, you could
contact their help desk and let them know what you think of their (lack
of) service.
Your solution certainly makes sense as Google have insisted all along
that it's a network problem (more accurately a Nest problem associated
with the router). I've had a look at my hub admin and can see where I
could change the name but feel I just d...