Morning Cristian, thanks for following up. I spoke to a colleague of
yours from the customer care team. I’ve received a replacement product
so I’ll be returning the old equipment to you within the next few days.
Thanks for all your assistance, apprec...
Hi Cristian, Thanks for getting back to me. In response to your
questions: How long has your thermostat been installed for?
Approximately 3 yearsDid the issue happen during the installation? No,
everything has worked fine since installation Is there ...
Hi all, I’m having the same issues. Overnight, my heat link has stopped
working. No lights visible and after attempting a reset several times,
nothing. I’ve tried everything suggested above without any luck…