Google Nest Community

MattMish · 11-30-2022

Sorry for the long post but.......Bought a 2 pack of the Nest Camera (Battery). Had 1 on charge all night (only 1 charger cable provided). Went to setup Camera using Nest App, scanned the QR code and then the Nest App said "Use Google Home App to set...

MattMish

What email address did you use initiating complaint?

MattMish

I'm having the exact same issue!! Spent 40 mins on the phone, no solution and then I get an email from Google pay India saying they can't help me. I've opened a help chat today, sent screenshot of it all and they have no idea and then after being tra...

MattMish · 11-30-2022

Yes, it turned out that I needed to delete the Google Home App and reinstall to which it solved the problem of setting up the cameras.However, these battery cameras are 2nd Gen and CAN NOT be added to the Nest App for use. So now I have Google produc...

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