No, they never said anything, but I already upgraded my routers when
trying to find a solution to this problem. I tried the Eero 6E Pro
routers (the next model up from the Eero 6 Pro I got with Fibrus) and
they solved nothing and were still very slow...
They offered it to me for £2.50 per month. I was like that seems a bit
of a rip off as surely it won't cost Fibrus a penny? But they said they
have to buy the IP. Hopefully it fixes the issue though and I can
renegotiate the fee when my contract is u...
I'm in the process of getting a Static IP from Fibrus as the Dynamic IP
it has as standard can cause issues with Thermostats and Cameras. I
spoke to them 2 days ago and I'm just waiting for an email with the
details now, but I'll let you know once it...
Thanks for your reply. I'll have a look later and see if I can access
the Nokia modem settings and see if I can change something within that
to get it working.
I'm having the exact same issues since joining Fibrus. I've tried 3
different routers and they have dedicated 2.4Ghz channels, but the
problem still persists. The thermostat works fine, it's the connection
between the Nest app and the thermostat that...