Google Nest Community

The only help after hours and hours on the phone was to pay $129 for on-site installation service. Otherwise, they gave up.

Thank you. I will try contacting them. However, the last phone call to support ended with them telling us that we could cancel our subscription but they do not refund any money for it even if we were to purchase another under the correct house name. ...

Our subscription is for 276 17th. Nothing shows up on Nest for that home. No live feed and no video. There are 2 other homes on our Nest account. "17th Avenue" brings up a live feed, lists history, but the recordings cannot be accessed as video. "Hom...

We have the outdoor Nest IQ camera that is wired, so that is not the problem.

We thought so, but we still only get a still shot and no video of history. We only get live feed.