Google Nest Community

I’m sorted with the faulty unit shipped back yesterday via DHL. Many thanks for your help @CristianC !

Thank you - They called this evening and a replacement has been shipped already due in 2-5 days. Thanks again for your help on this one @CristianC

Hi @CristianC @AlexD,I don’t suppose there’s any update? Hopefully you received the form I submitted on Friday afternoon.It’s been a chilly weekend without the Heat Link up and running, so hopefully we can find a resolution soon  Appreciate it,Ashle...

Thank you @CristianC  - that’s filled in now 

How long has your thermostat been installed for?Beginning of March 2020 - 19 months.Did the issue happen during the installation?No - has been working flawlessly since installation in March 2020.Is there any error on the Nest thermostat display?Yes -...