Google Nest Community

LetDown1 · 01-15-2023

I've been an avid Android/Google user for nearly 16 years, but I've recently learned that Google has the worst customer support I've ever experienced.I have a Nest Cam with Floodlight. I noticed the floodlight functionality started randomly disappear...

LetDown1 · 04-05-2023

Hi Emerson. Yes, I still have the same problem that I had the first 2 times I reached out to the support team. I still can't see my floodlight on the app and because of that I still can't control it. Your response to call the support team is a bit pe...

LetDown1 · 03-16-2023

Thank you for the follow up. Much appreciated.

LetDown1 · 02-27-2023

JT, Here is the reply I sent to the specialist aatienza on 1/19. I never received a response.Unfortunately, that is what I have come to expect.In response to aatienza01-19-2023 06:31 PMHey Archie. Sure thing. But based on my interactions with Google ...

LetDown1 · 02-25-2023

Don't expect to get any meaningful help from Google for your issue. My floodlight cam started giving me issues and I tried everything I could to reset it. Called customer support 2 days before my warranty period expired. Jumped through all the hoops ...

LetDown1 · 02-25-2023

Don't expect to get any meaningful help from Google for your issue. My floodlight cam started giving me issues and I tried everything I could to reset it. Called customer support 2 days before my warranty period expired. Jumped through all the hoops ...

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