Google Nest Community

bdowns69 · 01-23-2023

I am having a tremendous difficulty removing my Nest Hello Doorbell Camera from its mount. I have the little pin tool and can insert it into the release hole. I can feel the click, but when I try to pull the doorbell off the base, it does not budge! ...

bdowns69 · 01-28-2023

Thank you. I was finally able to remove the doorbell. The issue was that the installer used a lot of silicon caulking behind the doorbell, where the wires come out of the house. I had to use a flat head screw driver to wedge behind the unit (at the b...

bdowns69 · 01-24-2023

So I tried pushing straight up and still, the doorbell will not budge. I am tempted to take pliers, a screw driver, even a hammer and try prying/tapping it upwards to jar it loose, as I am out of options/ideas.

bdowns69 · 01-23-2023

Thanks JillG. I thought I had tried pulling every direction , but will try again and focus on your suggestions

bdowns69 · 01-05-2023

Hello and thank you. I have not heard from anyone yet. I have a new doorbell that I haven’t opened yet and could return if there is a possible fix. Any suggestions would be welcome. But from what I am reading from the user above, doesn’t sound too pr...

bdowns69 · 01-03-2023

Hello Thank you. I just submitted the formbdowns69

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Nest Hello doorbell won’t detach from mount

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