Hi there @Satbeginner ! I need to investigate this issue with my senior
colleagues and I'll be able to give you a resolution after they look
into the matter, therefore, I'll send you an email with a form to fill
out because I need to create a case fo...
Thanks for letting me know! I found your form and I sent you an email
with 2 requests. Please reply to my email with the requested details and
afterwards, let me know here in order to proceed further. Meanwhile,
could you please confirm these trouble...
Hi there! I sent you an email with a form to fill in, in order to create
a case for you. Meanwhile, can you please provide me with these details?
What type of Nest thermostat do you have?When was it installed?Are you
seeing any wiring report or code ...
Hi there! Sorry to hear that, but no worries, I'll do my best to assist
you. Please try the steps below and let me know afterwards how it went:
Turn off the WiFi router. 1. Reset the Heat Link by keeping the button
on it pressed for 30 seconds until ...
Hi there! Did you try to restart the thermostat? Also, please try the
following steps: Reseat the display: 1. Remove the thermostat display
from its base for about 5 seconds. 2. Reattach the display. 3. Wait for
10 seconds. If the relative humidity r...