The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
@gmuj wrote:You can still do a factory reset by holding (and keeping)
both volume up and down before powering up the device. However, because
of recent updates, after a while the device will freeze and you may need
to do that again.