Google Nest Community

Yep. After sending them a video of the issue, I was told to "buy a new one."

My ticket was closed because I'm out of warranty. No fix recommended. Basically, Google told me to pound sand. Sorry for your purchase. They don't care: Hello Don,Thanks for reaching out to the Google Nest Customer Care Team.At the moment we don't ha...

Why would you lock an unresolved issue? I'll make you a deal. I will ship my unit to you so you can see the issue personally. I will do this at my expense. You can email me an address. IF you can get it to function, I'll pay the return shipping. If y...

I tried an 5V 8A power supply. That should be plenty. Plugging in the Chromecast while holding down the button got to the G logo. After a few seconds, it rebooted on its own, but still stuck at the G logo. It did this twice, now nothing happens no ma...

I've filled out the form three times, now, going back over a month. No responses.