Google Nest Community

This is my confusion. Continue conversation with support team where? I cannot reply to the Google emails so I have to reply here.

Thank you. I am new to blogs and threads going every which way so thank you all for your patience with me.

The survey? I don't remember a form.

Should read or I save up enough.

I have always used the same email you just contacted me with. There is nothing more I can do with this case until ADT starts selling the proper 2nd Gen doorbells in Illinois. Or U save up enough to get a Ring II that I know works in Illinois weather....