I also have this issue. My Nest HUB MAX camera will just go offline, so
isn't recording any movements, but if i open Nest App i can turn it on.
But now my Nest HUB in the home office just drops connection, keeps
telling me to check the network but i ...
I have a similar problem but the account is mine. My camera on the hub
max kept going offline every 2 or 3 days and id reboot and then it
worked.... Until it didn't. So other threads suggested removing device
from Google home, factory reset and re-ad...